awx/.github/triage_replies.md

General

• For the roundup of all the different mailing lists available from AWX, Ansible, and beyond visit: https://docs.ansible.com/ansible/latest/community/communication.html
• Hello, we think your question is answered in our FAQ. Does this: https://www.ansible.com/products/awx-project/faq cover your question?
• You can find the latest documentation here: https://ansible.readthedocs.io/projects/awx/en/latest/userguide/index.html

PRs/Issues

Visit the Forum or Matrix

• Hello, this appears to be less of a bug report or feature request and more of a question. Could you please ask this on either the Ansible AWX channel on Matrix or the Ansible Community Forum?

Denied Submission

• Hi!
  
  Thanks very much for your submission to AWX. It means a lot to us that you have taken time to contribute.
  
  At this time we do not want to merge this PR. Our reasons for this are:
  
  (A) INSERT ITEM HERE
  
  Please know that we are always up for discussion but this project is very active. Because of this, we're unlikely to see comments made on closed PRs, and we lock them after some time. If you or anyone else has any further questions, please let us know by using any of the communication methods listed in the page below:
  
  https://github.com/ansible/awx/#get-involved
  
  In the future, sometimes starting a discussion on the development list prior to implementing a feature can make getting things included a little easier, but it is not always necessary.
  
  Thank you once again for this and your interest in AWX!

No Progress Issue

• Hi!
  
  Thank you very much for for this issue. It means a lot to us that you have taken time to contribute by opening this report.
  
  On this issue, there were comments added but it has been some time since then without response. At this time we are closing this issue. If you get time to address the comments we can reopen the issue if you can contact us by using any of the communication methods listed in the page below:
  
  https://github.com/ansible/awx/#get-involved
  
  Thank you once again for this and your interest in AWX!

No Progress PR

• Hi!
  
  Thank you very much for your submission to AWX. It means a lot to us that you have taken time to contribute.
  
  On this PR, changes were requested but it has been some time since then. We think this PR has merit but without the requested changes we are unable to merge it. At this time we are closing your PR. If you get time to address the changes you are welcome to open another PR or we can reopen this PR upon request if you contact us by using any of the communication methods listed in the page below:
  
  https://github.com/ansible/awx/#get-involved
  
  Thank you once again for this and your interest in AWX!

Red Hat Support Team

• Hi!
  
  It appears that you are using an RPM build for RHEL. Please reach out to the Red Hat support team and submit a ticket.
  
  Here is the link to do so:
  
  https://access.redhat.com/support
  
  Thank you for your submission and for supporting AWX!

Common

Give us more info

• Hello, we'd love to help, but we need a little more information about the problem you're having. Screenshots, log outputs, or any reproducers would be very helpful.

Code of Conduct

• Hello. Please keep in mind that Ansible adheres to a Code of Conduct in its community spaces. The spirit of the code of conduct is to be kind, and this is your friendly reminder to be so. Please see the full code of conduct here if you have questions: https://docs.ansible.com/ansible/latest/community/code_of_conduct.html

EE Contents / Community General

• Hello. The awx-ee contains the collections and dependencies needed for supported AWX features to function. Anything beyond that (like the community.general package) will require you to build your own EE. For information on how to do that, see https://ansible-builder.readthedocs.io/en/stable/
  
  The Ansible Community is looking at building an EE that corresponds to all of the collections inside the ansible package. That may help you if and when it happens; see https://github.com/ansible-community/community-topics/issues/31 for details.

Mailing List Triage

Create an issue

• Hello, thanks for reaching out on list. We think this merits an issue on our Github, https://github.com/ansible/awx/issues. If you could open an issue up on Github it will get tagged and integrated into our planning and workflow. All future work will be tracked there. Issues should include as much information as possible, including screenshots, log outputs, or any reproducers.

Create a Pull Request

• Hello, we think your idea is good! Please consider contributing a PR for this following our contributing guidelines: https://github.com/ansible/awx/blob/devel/CONTRIBUTING.md

Receptor

• You can find the receptor docs here: https://receptor.readthedocs.io/en/latest/
• Hello, your issue seems related to receptor. Could you please open an issue in the receptor repository? https://github.com/ansible/receptor. Thanks!

Ansible Engine not AWX

• Hello, your question seems to be about Ansible development, not about AWX. Try asking on the Ansible-devel specific mailing list: https://groups.google.com/g/ansible-devel
• Hello, your question seems to be about using Ansible, not about AWX. https://groups.google.com/g/ansible-project is the best place to visit for user questions about Ansible. Thanks!

Ansible Galaxy not AWX

• Hey there. That sounds like an FAQ question. Did this: https://www.ansible.com/products/awx-project/faq cover your question?

Contributing Guidelines

• AWX: https://github.com/ansible/awx/blob/devel/CONTRIBUTING.md
• AWX-Operator: https://github.com/ansible/awx-operator/blob/devel/CONTRIBUTING.md

Oracle AWX

We'd be happy to help if you can reproduce this with AWX since we do not have Oracle's Linux Automation Manager. If you need help with this specific version of Oracles Linux Automation Manager you will need to contact your Oracle for support.

Community Resolved

Hi,

We are happy to see that it appears a fix has been provided for your issue, so we will go ahead and close this ticket. Please feel free to reopen if any other problems arise.

thanks so much for taking the time to write a thoughtful and helpful response to this issue!

AWX Release

Subject: Announcing AWX Xa.Ya.za and AWX-Operator Xb.Yb.zb

• Hi all,
  
  We're happy to announce that the next release of AWX, version Xa.Ya.za is now available!
  In addition AWX Operator version Xb.Yb.zb has also been released!
  
  Please see the releases pages for more details:
  AWX: https://github.com/ansible/awx/releases/tag/Xa.Ya.za
  Operator: https://github.com/ansible/awx-operator/releases/tag/Xb.Yb.zb
  
  The AWX team.

Try latest version

• Hello, this issue pertains to an older version of AWX. Try upgrading to the latest version and let us know if that resolves your issue.